Experience and Service Designer
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SEAMLESS MUSEUM NAVIGATION |Product-UIUX|

SEAMLESS MUSEUM NAVIGATION

An experience and interaction design for museum visitors to effortlessly enjoy the time knowing where to go and what to see.

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Time: 2 weeks in 2016

Methods: Experience Design, Storyboarding, Illustrator, Photoshop, Photography


The Challenge

Cluelessly walking in museum space and looking at art works is frustrating. How can walking though museum space and looking at exhibit work be enhanced with a more holistic experience design?

The Outcome

CMOA Band ties museum visit together for visitor effortlessly experience personalized visit through My CMOA Experience platform. Visitors are ables to easily plan ahead online to enjoy their time when arrive.


Product

CMOA Band + EarPods

CMOA Band provides three interactions: pause and play, save, comment and share provide navigation and allow you to save interest, share experience, and purchase goods.

EarPods provide navigation and assist learning art works

 
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  1. Overview

one watches two minutes of 3D museum exhibitions overview video, while saving one's interests by tapping the save icon on CMOA Band.

 
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2. Register

One scans CMOA Band for identity recognition and ready to customize My CMOA Experience.

 
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Customized My CMOA Experience: New visitor

Customized My CMOA Experience: Old visitor

3. Learn

CMOA system detects one's location with CMOA band and the EarPods plays the descriptions of the art piece. By tapping Save on CMOA Band, one saves the art piece to Favorites.

4. share

One speaks to CMOA Band to shares thoughts on CMOA Share.

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5. Relocate

One scans CMOA Band on on of many scanners in the museum to check customized route.

6. expand

When resting or curious, one scans CMOA Band to checkout CMOA Share on thoughts about art pieces.

7. Review

One finds out the art pieces that people are talking about.

8. save

When leaving, one scans CMOA Band to connect My CMOA Experience and air drop saved Favorites to one's personal device.

9. Purchase

One purchases goods with CMOA Band.


Process

Wireframe

 

StoryBoarding

 
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Process Documentation